Nichol holds a Bachelor’s degree in Information Technology and is certified in Microsoft Azure Fundamentals (AZ-900). With an impressive 9 years of experience in the IT industry, Nichol has held various roles, including IT Support Specialist, Server Administrator, and CRM Administrator.
In his current role as the Head of IT and Technical Support, Nichol brings a wealth of expertise to the table. His responsibilities encompass providing timely resolution to technical issues, offering user assistance by guiding individuals through technical processes, answering their questions, and delivering step-by-step instructions. He also plays a crucial role in maintaining our IT infrastructure, ensuring it remains up-to-date through regular maintenance tasks like updates, patches, and security enhancements.
While technology is his professional domain, Nichol’s interests extend beyond the workplace. He has a deep love for music and enjoys spending quality time with his family and church community. Nichol is committed to continuous growth and learning, frequently enrolling in short courses to enhance his skills and knowledge.
For Nichol, the Performance Culture Statement that deeply resonates is “CONSTANTLY IMPROVE.” He firmly believes in the power of continuous growth and learning. This principle reflects his personal philosophy that there is always room for enhancement and refinement in everything we do. Embracing a mindset of constant improvement challenges us to seek innovative solutions, refine processes, and evolve our skills, ultimately contributing to the success of our team and organisation.