Signed Up
When the new prospective clients signs up for a service.
Referral Program and Rewards Points
Terms and Conditions for the Performance Property Referral Program and Rewards Points
About the Referral Program
Performance Property's referral program allows clients and business partners to refer Family, friends, and colleagues and earn rewards points which can be applied to future property services. Points are allocated at the three stages below:
13
New Referral
When a new prospective client is first referred (all referrals must be made through the Performance Property Portal)
2Qualified
When we successfully contact the prospective client and qualify them to ensure they are a good fit for our services as defined in our Target Market Determination.
The table below displays the points available for each type of referral. If a client is referred for more than one service, then the service with the highest points allocation will be applied.
Points Table
| Service Category | New Referral | Qualified | Signed Up | Total Points |
|---|---|---|---|---|
| Property Advisory Services | 25 | 75 | 1000 | 1100 |
| Property Management - Commercial | 25 | 75 | 1000 | 1100 |
| Property Management - Residential | 10 | 25 | 300 | 335 |
| Investing in Commercial Real Estate | 35 | 100 | 1500 | 1635 |
| Investing in Residential Real Estate | 20 | 50 | 700 | 770 |
| Purchase a Business Premises | 35 | 100 | 1500 | 1635 |
| Purchase a Principal Home | 20 | 50 | 700 | 770 |
| Sell a Commercial Property | 20 | 50 | 700 | 770 |
| Sell a Residential Property | 10 | 30 | 400 | 440 |
| Property Loans and Finance | 5 | 10 | 50 | 65 |
Updated 19th August 2025
Redemption
1 point = $1 discounted off an eligible service.
To redeem points, please email your request to portalsupport@performanceproperty.com.au. Our support team will liaise with you, our accounts department, and our service delivery team to ensure your points are allocated to the eligible service.
Eligible Services
- Engagement Fees
- Acquisition Fees
- Letting Fees
- Releasing Fees
Terms
- All referrals must be made in the Performance Property Portal after the 1 December 2024 launch date.
- Performance Property reserves the right to adjust or deduct points to correct mistakes, for example, if referrals are assigned the incorrect category.
- Performance Property reserves the right to add or remove services that attract points.
- Performance Property reserves the right to change the points table above and alter points allocated for each referral type. Any changes will not affect points already earned and will only apply to future referrals.
- Performance Property reserves the right to not award points for referrals we reasonably believe to be disingenuous.
- If a prospective client does not meet our minimum criteria as defined in our Target Market Determination, then we will move the client to not proceeding and only the New Referral points will be allocated for this referral.
- Points will be awarded on a single occasion for one service transaction for a referred client. Additional points will not be awarded for subsequent referrals or transactions for a referred client.
- Points are not transferable.
- Points cannot be redeemed for cash or off any service not listed under Eligible Services.
- Points are valid for a period of 36-months after the date they are awarded in the portal. Points not redeemed off an eligible service within this period will be removed.
Start referring today
Log into the Performance Property CLient and Partner Portal to refer people and earn points.
Why Performance Property.
Our network
We work hard to foster a positive and supportive culture. This leads to happier Property Managers, improved communication and better outcomes for Rental Providers. It is the foundation for building long-lasting relationships with our Rental Providers and Renters, leading to increased trust, loyalty and a positive reputation within the industry.
Superior service
We believe in delivering a superior level of service and care to everyone, including our Rental Providers, Renters and suppliers. While maintaining a high level of professionalism, we remain approachable, creating an environment of trust and mutual respect. We recognise that Renter satisfaction is essential in maintaining the longevity of your investment, and we strive to build positive relationships with contractors to ensure swift resolution to any maintenance issues that may arise.
Compliance
Rental laws across Australia have recently been updated, or are undergoing review, to cater more effectively to the rental housing market, enhance safeguards for renters and enable Rental Providers to maintain efficient management of their properties. We have a complete understanding of all legislative changes and will assist our Rental Providers in fulfilling the essential compliance requirements.