Paula Capones is a skilled property management professional who ensures smooth daily operations. Her career began in customer service, where she developed strong communication and problem-solving skills. Later, she worked as an Executive Assistant, refining her ability to manage schedules, coordinate tasks, and handle high-level correspondence. These experiences provided a solid foundation for her transition into property management.
Today, Paula supports property managers by preparing leases, handling documentation, and managing client communication. She ensures timely responses and organises essential paperwork. Her expertise includes processing lease agreements, renewals, and notices, all while maintaining compliance with industry regulations. She also coordinates maintenance requests, schedules inspections, and oversees property workflows to keep everything running efficiently.
Paula takes a proactive approach, anticipating team needs and streamlining operations. She adapts quickly to new systems, ensuring seamless support. Her ability to identify challenges and find solutions helps her maintain efficiency while reducing workplace stress.
She thrives in a collaborative and supportive team environment that encourages continuous improvement. Working alongside helpful colleagues keeps her motivated and inspired. Outside of work, Paula enjoys exploring new places, discovering hidden food gems, and playing badminton with her PAM team buddies.
Guided by the values of Integrity & Accountability, Excellence in Results, Respect and Support, Constant Improvement, Success & Leadership, and Giving Back, Paula believes in a strong work ethic and fostering positive relationships. She lives by her personal motto: “I’m capable. I just have to believe it.”
