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National Head of Operations (Asset Management)

The Role

Performance Property is seeking an exceptional Head of Operations for our Asset Management division to lead and drive national operations.

Reporting to the Executive Committee, this high-level role is responsible for leading and driving Asset Management operations nationwide, delivering performance excellence and growth.

This strategic role focuses on driving process and service delivery alignment through training and innovation and overseeing the financial performance and structure of each department to build a profitable business.

Through creativity, leadership, communication and technical capabilities, the successful candidate will be supported to change the way property management is done in Australia.

  • Melbourne VIC
The Company

We are an award-winning national property company with a strong desire to attract and look after the best people to deliver our vision and our mission. Our company culture is centred on excellence, and we pride ourselves on providing clients with expert advisory and management services for their property portfolios.

With a decade of success in growing substantial residential portfolios in Perth, Adelaide and Melbourne, we are excited to expand our residential property management services into Brisbane.

The Duties

To help us achieve our mission and vision, the successful candidate will bring their ideas and creativity to this newly created position. Below is a list of responsibilities that will form part of this role:

  • Oversee national operations across Asset Management departments.
  • Drive innovation and implement new initiatives to deliver efficiency, growth and profitability.
  • Improve Communication and Service Delivery through integrating various divisions and technology systems.
  • Guide and mentor Department Managers.
  • Streamline processes with Department Managers for a consistent client experience.
  • Provide support with onboarding and implementing new systems and tools.
  • Coordinate and host biannual division meetings with Department Managers from all States.
  • Lead Change Management initiatives and address structural gaps.
  • Assist with recruitment, onboarding and talent retention.
  • Identify and coordinate training requirements for Department Managers and staff.
  • Conduct performance appraisals and prepare monthly, quarterly and annual reports (KPIs, budgets, forecasts).
  • Ensure compliance with State and National regulations.
  • Serve as the senior contact for key national portfolio clients.
  • Chair the Asset Management Committee.
The Ideal Candidate

We are looking for an experienced leader with proven expertise in senior operations management. While a background in Property Management is important, we’re also looking for candidates who have experience in a related leadership position, such as a General or Operations Manager role in a national business or franchise.

The ideal candidate will possess:

  • A strong national leadership background and hands-on technical proficiency in Property Management.
  • Exceptional leadership, mentorship and communication skills.
  • Available for frequent interstate and international travel to lead and develop teams
  • Ability to design and implement technology systems with a proactive approach to innovation.
  • Annual police clearance (required).
  • Full Australian working rights.
  • Melbourne based.
The Offer
  • Industry Leading Salary Package where you will be rewarded for results
  • Opportunities to earn bonuses through meeting KPI’s
  • Flexible Working Arrangements.
  • Paid Birthday Leave.
  • Employee Assistance Program (EAP).
  • A collaborative and supportive workplace culture.
  • The opportunity to influence the future of Property Management in Australia.
  • A supportive and approachable leadership team.
  • Frequent social events where we celebrate each other’s success

Start your career with Performance Property today

To apply for any of the roles currently available, please submit your application

Apply Here

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Offices

MELBOURNE
Head Office
L10, 30 Collins Street, Melbourne 3000
Ph: (03) 8539 0300

 

SYDNEY
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BRISBANE
Level 18, 324 Queen Street, Brisbane Qld 4000
Ph: (07) 3102 5740

ADELAIDE
L21, 25 Grenfell St, Adelaide, SA, 5000

Ph: (08) 8166 1830

PERTH
335 Churchill Avenue, Subiaco, WA 6008
Ph: (08) 6558 5286

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