Faye Jackson brings 25 years of customer service expertise, including her tenure as a Customer Service Manager at Qantas, where she played a vital role in delivering exceptional client experiences. Transitioning to Performance Property as a Property Management Assistant, she applies her strong relationship management skills to the real estate sector, supporting the WA property management team with client communication, tenant coordination, and operational efficiency.
Her deep understanding of client engagement, service excellence, and problem-solving ensures seamless interactions between property owners, tenants, and the management team, contributing to a streamlined property management process.
Outside of work, Faye cherishes time spent with family and friends and enjoys outdoor activities, embracing a well-rounded lifestyle that keeps her energised and focused.
She strongly connects with the Performance Culture statement, “treat clients the way you want to be treated.” With an extensive background in customer service and relationship management, she values trust, empathy, and clear communication, ensuring a positive and professional experience for all clients.