With extensive experience in property management and reception, Sera-Jane Moore is committed to providing seamless service for property owners and tenants. As an Assistant Property Manager, she plays a vital role in overseeing entry and exit inspections, leasing processes, tenant inquiries, and operational support for Townsville properties.
Sera-Jane’s ability to build strong, lasting relationships sets her apart. She thrives on engaging with people from all walks of life, ensuring clear communication between tenants, owners, and tradespeople. Her expertise spans tenant support, lease coordination, and property maintenance oversight, allowing her to proactively address concerns and create positive experiences for all stakeholders.
Holding a Certificate IV in Real Estate Practice (Property Management), Sera-Jane combines industry expertise with an approachable, solutions-driven mindset. She is highly adaptable, responding efficiently to tenant and owner needs while supporting her team in managing complex portfolios. She takes pride in her attention to detail, proactive problem-solving, and ability to enhance occupancy and retention rates through effective communication and service.
At Performance Property, she is motivated by the opportunity to make a meaningful impact—whether assisting owners in optimising returns or ensuring tenants feel supported throughout their leasing experience. Her passion lies in fostering a well-maintained, smoothly operated residential portfolio that prioritises both investment performance and tenant satisfaction.
Beyond her professional role, Sera-Jane is a dedicated singer-songwriter and musician, a passion she has pursued for more than 20 years. Her music, including the track “In My Town,” reflects her creativity and commitment to storytelling. Whether managing properties or performing, she brings enthusiasm, dedication, and authenticity to everything she does.
